I RECENTLY EXCHANGED MY ORDER. WHY WAS I CHARGED FOR THE EXCHANGE?Updated a year ago

It’s possible that you may have submitted an Instant Exchange where you would have been prompted to provide your credit card information before completing your exchange. 

If the return is not sent back within 14 days from the date of return submission the credit card provided will be charged the full amount of the exchange order.

Once your return is completed, a refund will be issued.