ORDERS & PAYMENTS
CANCEL OR EDIT YOUR ORDER
Orders placed on Aerosoles.com can be canceled up to 40 minutes after order placement. We regret that orders placed more than 40 minutes ago can no longer be canceled or edited. TO CANCEL YOUR ELIGIBLE ORDER:. Please use the "EDIT/CANCEL ORDER" butt
WHAT PAYMENT OPTIONS ARE ACCEPTED?
We gladly accept Visa, MasterCard, American Express, and Discover credit and debit cards*. Alternatively, we offer Paypal, Applepay**, Venmo ***, Shop Pay, and Shop Pay Instalments. Just click the payment option of your choice and follow the instruct
SHOP PAY AND SHOP PAY INSTALLMENTS
What is the option to pay in installments on Shop Pay?When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment paym
PAYPAL AND APPLE PAY
You can now use your Paypal or Apple Pay account to checkout. Just click the payment option of your choice and follow the instructions to complete your payment. You must be using an Apple device to checkout using Apple Pay.
DISCOUNT CODES AND PROMOTIONS
Please note that discount codes and promotions DO NOT COMBINE. Please carefully check your total prior to payment to confirm that the prices are as expected as a discount code will override any on-site promotion and may result in higher prices.
GIFT CARDS AND STORE CREDIT
Do you have an Aerosoles Gift Card or an Aerosoles Site/Store Credit? Just enter your gift card number during checkout to complete your order. Want to purchase a gift card for someone? Click here, choose the amount of the gift card, then proceed to c
SALES TAX
Applicable state and local sales taxes are collected on orders shipped to all US states and the District of Columbia. We are required by law to collect sales tax in states or jurisdictions where we have a physical location or where there is a legal o
ADDRESS GUARD
Address Guard provides global address validation services across 240+ countries. During checkout, Address Guard will check your shipping address to ensure it is validated. If a suggestion message appears, this means Address Guard has identified an is
PRICE ADJUSTMENT POLICY
Aerosoles will honor a one-time price adjustment for shoes purchased at full price that go on sale/promotion within one week of purchase. Price adjustments will not be honored on styles that are already discounted, purchased at a promotional price, o
REFUND TIMELINE
CREDIT CARDS, DEBIT CARDS, APPLE PAY AND PAYPAL. In most cases, refunds are issued to the original form of payment in 3-5 days from the date of the refund. GIFT CARDS. Refunds to the original form of payment of a gift card are issued within one hour
Pending Authorization | No order
Thank you for reaching out to us!. We understand how concerning it can be to see unexpected charges on your card. When using express checkout options like PayPal, simply logging into your account during the checkout process may place a temporary hold